returns & exchanges
Returns:
-Initiation: to start a return please send an email including your name and order number to: contact@montessorimamatoys.com
-30-day return policy: items can be returned within 30 days of the receipt of the order. items must be unused, in the same condition that you received them, and in the original packaging.
-non-refundable items: certain items like gift cards, personalized items or final sale items cannot be returned.
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exchanges:
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-damaged items: we only replace items if they are defective or damaged. contact us within 30 days of receiving your order at: contact@montessorimamatoys.com to arrange an exchange.
-shipping costs: montessori mama® will cover all shipping costs associated with exchanges of defective or damaged products.
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disclaimer:
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-we reserve the right to make changes to this policy at any time without prior notice.
-for all matters concerning returns and exchanges, please contact us directly.
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contact us:
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for more information about our returns and exchanges policy, if you have any questions, or if you would like to make a complaint, please contact us by email at the link: contact